The Quality Assurance of Carrefour's web and mobile channels
(this talk will be in Italian)
The challenge of becoming a Digital Retail Company required Carrefour Italia to strengthen the supervision of the quality of the web and mobile channels.
During the speech we will show you the path taken together with ALTEN Italia, the results achieved and, with a view to continuous improvement, the next steps.
- 12:10 - 12:35
- Francesca Romana Bortone e Cristiano Passoni
- NH Milano Congress Center - Scala Hall - Plenary Session